You retain control of your data.
Improve runs either as an on-premises installation in your own IT environment or in our Swiss cloud. In both cases, you retain data sovereignty. Your content remains your property and is not used to train external AI models.
QM data can be sensitive: complaints, appraisals or confidential suggestions. In Improve, you control the operating location, access rights and use of AI.
On-premises installation or Swiss cloud
You decide where Improve runs. The functions remain the same in both operating models.
On-premises installation
Improve runs in your own IT environment and under your technical control.
Swiss cloud
Alternatively, we run Improve for you in our Swiss cloud. Your data is stored in Switzerland on ISO/IEC 27001-certified infrastructure.
Data sovereignty
Your content remains your property regardless of the operating model.
Data export
Your data can be exported from Improve at any time.
Access and permissions
In Improve, you control who may view, edit and approve which content. Confidential areas can be protected selectively.
Existing company accounts
Employees sign in securely using their existing company account.
Roles and permissions
Control access by task, site and area of responsibility.
Confidential content
Sensitive content such as appraisals and confidential suggestions is visible only to authorised users.
Traceable changes
Relevant changes are logged with the time and person responsible.
AI under your control
Your content remains your property and is not used to train external AI models. AI can be switched off if required. On request, your own local AI model can be used.
No external model training
Your content is not used to train external AI models.
AI can be switched off
You decide whether AI functions are used in your organisation.
Local AI model
On request, your own local AI model can be used.
Operation and traceability
Improve runs in the browser, supports multiple sites and business areas, can be extended with additional languages and logs relevant changes.
Web software
Improve runs in the browser and can be used on desktop, tablet and smartphone.
Sites included, languages optional
Multiple sites and business areas are included in the base version. Additional languages are available with the Multilingual Support add-on.
Traceable history
Relevant changes are logged with the time and person responsible.
Synprovis is ISO 9001 certified
Synprovis is certified to ISO 9001:2015. This means we apply the requirements for a quality management system within our own organisation too.
How it all works together
Security is not an add-on but built into every area of Improve:
Document control
Roles and permissions govern who may view, edit and approve documents.
Messages & Complaints
Access rights protect sensitive information in reports and complaints.
Customer Satisfaction & Supplier Evaluation
Appraisals are confidential and visible only to authorised users.
Data sovereignty in your IT or our cloud
You choose the operating model that suits your requirements. Permissions, traceability and AI settings remain under your control.
«Many optimisations achieved, with low maintenance effort required from the IT department.»
— Patrick Maag, Head of IT, Diener AG