Glass finishingFlachglas (Schweiz) AG
Flachglas Schweiz is one of the country's leading glass finishers and operates production sites in Wikon, Thun and Münchenbuchsee.
Improve in use
Flachglas uses Improve across its sites for customer complaints, maintenance and occupational safety. The ERP interface automatically transfers damage reports to Improve – for example, glass breakage, the most common type of complaint. Each quarter, the company analyses three actual or potential causes of complaints in depth.
Clear responsibilities make audit preparation easier and reduce duplicate work in day-to-day operations.
«With Improve, we can respond quickly across all locations.»